Refund / Cancellation Policy

Your Transaction will show as “VitalOne Health Plans Direct” on your bank statment or “VitalOne Health” on your credit card statement
You will recieve a confirmation e-mail from SpeaktoDoc with a description of how to log into your account and use the service.
If you do not recieve a confirmation e-mail please contact SpeaktoDoc / VitalOne Health at 1-866-488-5200 Monday through Friday 9 AM to 6 PM EST or contact.
For inquiries regarding billing or to cancel your account please call 1-866-488-5200 to speak to a customer service representative or e-mail accounts@speaktodoc.com.
You have a 10 day free-look period in which to review your plan and recieve a full refund.
For inquiries regarding SpeaktoDoc service and technical troubleshooting please contact SpeaktoDoc Customer Support at: 1-877-263-7409.

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